Request Changes to your Website!

This page explains how to request assistance from Blue Fire Group for changes to be made to your website.

NOTE: There is no charge for fixing problems caused by problems in our systems or coding.

• We will make changes to your website as directed by you at our hourly rate of $66/hr.
• There is a minimum fee of $100 which covers 1.5 hours work (90 minutes).
• After this time, we will charge in 30 minute increments ($33 per half hour)

To Request a Change or Modification »»

1. Choose from one of the following options.
   • If you have a Lead Control Center account (My Buying Buddy product), login to your account, click on HELPDESK and submit a TICKET.
   
   
   
   • If you have a Blue Fire Website, login to your Webpage Administration account, click on the HELP tab and submit a TICKET.
   
   
   
   • If you have a Non Stop Neighbors Website, login to your website as a Staff user,click on SUPPORT HELPDESK at the bottom of the Administration area and submit a TICKET.
   
   
   
   • If you are having difficulty accessing your product, Contact Us
   
   
2. Please provide as much detail as you can. Include content, images, explanations etc.

3. We will review your Change Request and reply to you with a proposed ESTIMATE and TIMEFRAME.

4. You must reply to this email and confirm acceptance of the proposed estimate

5. We will then perform the work as directed and invoice you for the work done.

    

   If the work performed is expected to take considerably longer than originally expected, we will notify you immediately and confirm any new estimates with before continuing.